Shipping, Returns, Privacy & Other Policies
Thank you for ordering my jewelry. I appreciate that you like it enough to buy it, and I want you to be a lifelong customer. Please visit again soon because my wife and I frequently add new items that we think are significant and meaningful gifts for doctors, medical students, and other healthcare providers. I am excited about our progress, and our site is growing rapidly.
Items that are in stock will ship in 5-7 days. Items that must be cast, polished and finished will ship in 3-4 weeks, possibly earlier. I inspect every piece, and if you are ever unhappy with my work, please let me know. I will make it right if possible and fair.
The approximate shipping time for custom items will vary depending on the piece's complexity and how many shifts I have to work during that time in the ER. I love working with jewelry and will do all I can to keep you a happy customer. After all, I have been thinking about this endeavor for 40 years. :)
All pendants come with a FREE leather necklace. Gold chains are not included with pendants unless specified.
Sales tax must be charged to Florida residents.
We will do everything we can to ensure that you are happy with your purchase. If you are not satisfied with your purchase, return it within 10 days for a full refund. Just put it back in the same box in which it came within 7 days of its arrival, and send it back to us registered and insured mail. You will get a full refund within 5-7 days. I want you to be a repeat customer for decades because I have many new ideas that I will be carving in the near future, and can't wait to see what they look like. I will also be making designs with diamonds and other precious stones.
We know that you care how information about you is used and shared. We respect your privacy and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone. I want my website to function optimally, accurately represent what I have made, and make my products available and easy to find on the internet.
We may occasionally email you with special opportunities if you have registered to receive information.
Intellectual Property Rights
James L Wagner and Aundrea Wagner are the exclusive owners of this website and all intellectual property rights and materials. These intellectual property rights and materials include, but are not limited to, all ideas, designs, illustrations, texts, writing, methods, multimedia, logos, publications, and photographs, none of which can be reproduced without our written permission.
All designs are copyrighted and may not be reproduced.